Account Manager

About the role

Account Management sits at the heart of the agency and in this role, you will work closely with every department, as well as a variety of client-side stakeholders to independently and proactively lead some of our large accounts - becoming their trusted point of contact.

Required Skills & Experience

• 3+ years of experience working within influencer marketing or social media marketing.
• Experience working within the beauty industry is desirable.
• Genuine passion for social media, Influencer, and Performance Marketing.
• Exceptional organization and ability to independently manage multiple campaigns to an extremely high standard, in a fast-paced environment, while always maintaining an eye for detail.
• Ability to stay calm under pressure and deal with problems in a logical and efficient way.
• Excellent communication skills and the ability to tailor communication and build relationships with stakeholders at all levels, both internally and externally.
• Proven track record in developing junior members of your team.

Key Responsibilities

• End-to-end management of influencer and social campaigns, including writing influencer briefs, influencer outreach, negotiation, and onboarding, supporting client communications, and post-campaign analysis.
• Execution of multiple campaigns simultaneously, liaising with your campaign teams constantly to stay up-to-date on the progress of each campaign, and flagging any concerns or potential issues to the team as soon as possible, alongside suggested solutions.
• Acting as the main client POC, sharing clear and thorough updates and reporting with clients regularly over email, phone calls and face-to-face meetings, while providing recommendations and expertise at every stage of the campaign.
• Applying your expertise in performance marketing to optimize campaigns, monitor key metrics, and provide data-backed insights for continuous improvement.
• Presenting clearly and confidently to key stakeholders in pitches, kick-off meetings, and post-campaign analysis meetings.
• Identifying opportunities for expanding existing client relationships and contributing to new business growth through upselling and referrals.
• Supporting new business proposals, working with the wider Accounts team to develop bold and effective creatives that are informed by competitive and consumer trends to help achieve clients’ campaign objectives.
• Continual forward-thinking and proactive ideation of additional activity that Socially Powerful could propose to clients, based on a detailed knowledge of their business, objectives and upcoming focuses.

Workplace Benefits

• 14 days paid vacation, plus an additional day for your birthday.
• Health, dental and vision insurance.
• 401(k) Retirement Plan.
• Hybrid way of working (3 days in the office).

Pay

$85,000 - $110,000 USD (yearly)

Schedule

Hybrid way of working (3 days in the office)