Account Manager

About the role

Relax Gaming is a leading B2B provider in the iGaming industry, delivering premium content and aggregation solutions to some of the world’s top operators. With 350+ employees across 11 offices in Europe, we’re now looking to grow our commercial team with a dedicated Account Manager! This role is for someone who thrives on building strong, lasting partnerships and who understands the dynamics of the iGaming industry. We are searching for a person with a strong track record of owning and driving commercial relationships at scale in the iGaming business. Regardless of seniority, you’ll be joining a team where initiative, reliability, and personal engagement matter.

Relax Gaming Group was founded in 2010 with the goal of simplifying B2B content delivery for the modern iGaming landscape. With business simplicity and collaboration central to its ethos. Via a quick one-time integration, Relax Gaming now provides access to a roster of 4,000+ casino games to 1,000+ operator brands with a diverse range of proprietary products, including Poker, Bingo, and it's own extensive slot portfolio. High-quality aggregated content from multiple partner studios is provided through its selected Silver Bullet (commercially represented) and Powered By Relax (commercially independent) partners.

Responsibilities

• Managing Tier 2 and 3 operators
• Developing and sustaining solid relationships with key customers
• Maintaining and growing revenues from customers’ portfolio
• Ensuring game positioning, working with customers on marketing promotions and other activities to maximize revenues
• Ensure favourable commercial conditions in all partnerships and relations
• Present up and coming game releases that are part of the Relax Roadmap
• Deliver excellence in promotional activities towards customers by working closely with our internal marketing team
• Be a trusted partner to the operators with open knowledge sharing and connections
• Represent both the Relax and Silver Bullet content commercially
• Keep operators up to date with the value proposition of the Relax Platform in terms of new features and partners added
• Represent Relax, our values, and expertise to all stakeholders in the business
• Deliver excellent service to our operators as the point of contact for operators and deliver on requests
• Work with promotions and incentives to promote and position Relax content in a premium position
• Service the operators and ensure quick turnaround of any requests

Requirements

• At least 2 years’ experience in a commercial role within the iGaming industry
• A driven personality and strong desire to grow into a more senior position over time
• A structured and proactive approach to building client relationships
• Eagerness to learn, contribute, and develop deep product and domain knowledge
• Solid understanding of the online casino sector and how content distribution works
• Strong communication skills in English, both written and verbal
• A collaborative mindset, with the ability to work cross-functionally
• High standards for quality, professionalism, and follow-through

Benefits

This role is based in our Malta office, located at The Centre in Tigné Point, right in the heart of Sliema and just meters from where the idea of Relax Gaming was born. Perched on the top floor, the office offers panoramic views of the Mediterranean Sea, a daily reminder that you're working in