Account Manager

Responsibilities

• Develop sales opportunities by identifying managers at companies that utilize technical consultant services
• Follow up on leads from recruiters, consultants and user managers
• Make a high volume of cold calls as well as face to face sales visits to improve the quality and quantity of the database
• Meet or exceed established production goals
• Utilize existing Oxford database and office records; networking; researching print media; and cold calling
• Develop and maintain client relationships and ensure the quality of client manager database information through visits, follow-up calls and correspondence
• Sell Oxford’s services, gather organizational information such as consultant usage trends and exchange market data
• Aid client managers in defining their needs, advise client managers on methods to meet those needs, and educate client managers on the Oxford Process
• Identify job openings and qualify listings with potential and existing client managers
• Define and establish the hiring process, negotiate rates, assignment terms, and credit terms with the client managers
• Ensure quality customer service by resolving all issues pertaining to a consultant’s employment
• Administer corrective actions, work in conjunction with recruiters and management, terminate consultants and consult with corporate departments as needed
• Complete visit reports, visit summaries and listing sheets, and maintain Oxford database files in a timely manner
• Ensure the timely completion of Consulting Services Agreements and credit checks
• Attend training meetings to develop sales and recruiting skills, exchange pertinent account information and develop account strategies
• Source new clients with critical skills, contract usage and schedule visits to build client relationships

Qualifications

• Bachelor’s degree in business preferred
• Strong ability to interface with all levels of the organization
• Excellent verbal and written communications skills is a must
• Creative, outgoing, energetic person with a demonstrable track record of exceeding goals
• Solid analytical and problem solving skills
• Proven knowledge of MS Office products (Word, Excel, Outlook, PowerPoint)
• Previous experience working with applicant tracking systems
• Ability to maintain regular attendance and work all hours as necessary or required