Account Manager

About the Company

Preferred candidate resides in Columbia, SC or surrounding cities. Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.

Job Summary

The Account Manager is responsible for generating, closing sales, and providing support of Mizuho OSI medical device products and services to hospitals, ambulatory surgery centers, and physicians in a specifically defined geographic territory. The position must consistently sell across all product lines and meet sales quota established by senior management.

Responsibilities

• Gain market knowledge and maintain awareness of procedures, new technologies, and techniques to develop sales approach.
• Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace.
• Develop professional relationships within the healthcare community in assigned territory with physicians, hospital management, procurement and clinical personnel.
• Evaluate customer’s needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering.
• Proactively identify new business opportunities, maintaining a three (3) year funnel visible in Salesforce.com, or the applicable technology. Document precisely what future sales orders will occur.
• Negotiate terms of sale including pricing, warranty and special features with administrative and multi-specialty clinical personnel.
• Educate and train customers on Mizuho OSI products.
• Provide pre and post-sale product demonstrations, customer product in-services and clinical support.
• Attend surgical cases to support staff in the use of Mizuho OSI products and equipment as necessary.
• Adhere to specific hospital protocols and procedures.
• Advise customers of equipment for a given need based on technical knowledge of the market procedures and products.
• Utilize the “Trust Triangle” and sales tools throughout the sales process.
• Maintain sales activity reports as required by RM and through the use of the company-provided CRM program; update the system a minimum of once per day on the status of pending sales opportunities and other pertinent customer account information.
• Represent Mizuho OSI products at tradeshows and courses when requested to do so.
• Develop and maintain good relationships with partner roles within the Company.
• Provide Sales coverage for vacant Sales territories when requested to do so.
• Provide training and instruct other Account Managers and members of the department