Account Manager

At MD Building Services, client relationships are the top priority. We are seeking a dedicated and personable Account Manager to maintain client accounts and serve as the main point of contact. Fluency in Spanish and Portuguese is a plus. The role requires comfort with organizational software and the ability to visit clients throughout New England. A company vehicle will be provided for official use, and there is significant opportunity for advancement within this fast‑growing company.

Responsibilities

• Be the lead point of contact for all client needs and concerns.
• Monitor accounts to ensure services stay within budget and meet client requirements.
• Identify upsell, cross‑sell, and renewal opportunities and communicate them regularly to the sales team.
• Train new hires and build lasting relationships with employees.
• Develop training methods and employee retention programs.

Requirements

• Proven work experience as an Account Manager or in a relevant role.
• Janitorial, custodial, or cleaning experience in a supervisory capacity.
• Demonstrated ability to communicate with and train employees to high professional standards.
• Proven ability to juggle multiple account‑management projects while maintaining sharp attention to detail.
• Strong verbal and written communication skills.

Benefits

• Cell phone reimbursement
• Company car for official use
• Employee discount
• Flexible schedule
• Paid time off
• Paid training
• Travel reimbursement

Pay

Salary: $50,000 per year. Supplemental compensation includes commission, a yearly bonus, and travel‑related pay.

Schedule

• Monday to Friday
• On‑call as needed
• Weekends as needed
• Flexible schedule

Location: In‑person work in Marlborough, MA 01752 (reliable commute or relocation preferred).