Account Manager

About the role

We are seeking an A-Player to join our vibrant local business, which is part of a progressive horticultural organization with national reach. As an Account Manager, you'll build and foster relationships with clients to ensure satisfaction.

Responsibilities

• Present recommendations for property improvements, proper horticulture procedures, and quality service within budget.
• Manage all customer communication within client portfolio.
• Partner with clients to actively promote landscape enhancements to beautify existing properties.
• Maintain a schedule for client/site visits to ensure quality and service expectations are consistently met or exceeded.
• Lead in the resolution of customer problems or concerns.
• Achieve revenue, profitability, and contract renewal goals.
• Ensure renewals of each current account within the customer portfolio.

Requirements

• 3+ years' experience in the landscape industry in an account management or similar capacity.
• Exceptional interpersonal communication and relationship-building skills.
• Strong organization and conflict management abilities.
• Capacity to make critical judgments, solve problems, and demonstrate careful attention to detail.
• Determination to exceed the goals of the position, department, and company by working independently and as an effective leader.
• Experience in managing enhancement sales and estimation.
• A winning attitude.

Benefits

• Family company culture from the ground up.
• Industry-leading compensation.
• Quarterly and annual performance-based incentive program.
• Paid vacation and holidays.
• Company vehicle, laptop, and phone.
• Full suite of health insurance — medical, dental, vision, etc.
• 401(k) with company match.
• Accelerated professional development opportunities.