Account Manager

About the role

LGG Industrial is seeking an Outside Sales Representative to join their dynamic team. The role involves developing and strengthening relationships with customers, promoting and selling company products, systems, and services, and achieving personal sales objectives.

Responsibilities

• Maintain 100% commitment to safety policies and procedures.
• Promote and sell company products, systems, and services to existing customers within the assigned territory.
• Analyze customer problems and issues to identify best technical professional solutions.
• Capture, document, and share customer feedback.
• Plan for cross-selling and upselling within existing customer base.
• Research and report on marketplace and competitive information for sales strategy planning.
• Successfully achieve personal sales objectives.
• Enter documented cost savings into the system regularly.
• Build and maintain strong relationships with new and existing customers, as well as internal support personnel.
• Partner with Service Center teams to provide sales solutions, quotes, and process orders.
• Absorb and follow up on leads generated by A/R personnel.
• Coordinate with Customer Service Representatives and Service Center management to keep account activities updated.
• Monitor delivery date commitments and expedite as needed.
• Log sales generation and data into the system on a regular basis.

Skills and Abilities

• Excellent sales skills including rapport building, questioning, negotiation, and follow up.
• Confident in prospecting, cold calling, and territory management.
• Strong customer service skills and ability to interact professionally with customers and team members.
• Strong organizational and communication skills, above average mechanical aptitude, and ability to interact with a diverse customer base.
• Presentation skills with the ability to tailor messages to audience needs.
• Strong computer skills including proficiency in Microsoft Word, Outlook, and Excel.
• Experience with CRM.

Qualifications

• Knowledge of gaskets, hoses, and conveying systems within preferred industries, preferred.
• Proven outside industrial sales experience, 3-7 years.
• University degree in engineering, business, or related field, or equivalent experience.
• Valid driver’s license with a clean driving record.

Total Rewards

• Competitive compensation plan.
• Health benefits: medical, dental, vision, short-term and long-term disability.
• 401(k) with company match.
• Paid time off.

Equal Opportunity Employer

We are committed to employing qualified persons without regard to race, creed, color, national origin, nationality, ancestry, age, sex, marital or domestic partnership status, sexual orientation, or disability. Individuals are considered for employment, promotion, or training solely on their ability to perform the essential functions of the position.