Account Manager

Open position in Dallas, TX; hybrid work schedule: 3 days in the office, 2 days working from home. Visa sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

About ILuminere

At iluminere, we’re a collective of driven talent and entrepreneurial spirits dedicated to creating meaningful impact for our clients, partners, employees and community. We challenge the status quo and design everything we do around impact. As we continue to grow, we are looking for a talented and passionate Executive Director to join our team.

Responsibilities

• Client relationship and health of their account(s)
• Manages and is responsible for client strategy
• Kicks off projects and delegates ownership
• Understand how paid media is working and impacting the success of the business
• Responsible for reporting client P&L and identifying areas for improvement
• Identifies areas for organic growth within the account(s)
• Oversees the progress of a job; knows the job status at any given time
• Monitors competitive activity and collects competitive samples
• Responsible for supporting leadership within the account
• Keeps abreast of current trends and the latest technological advances
• Participates in weekly department staff meeting

Daily Responsibilities

• Client point of contact
• Job management & ownership
• Client request management based on SOW
• Client media performance management with media team member
• Manages their day based on client and agency needs; does not need to be micro-managed
• Team player with positive attitude
• Reports to the Group Account Director
• Partners with the Digital Media Director on recommendations and media strategy performance
• Strong problem-solving skills and detail-oriented
• Must live within the DFW area

Requirements

• 2-3 years agency experience
• 2-3 years digital performance experience
• 2-3 years client management experience
• Solutions-oriented mindset
• Proven daily priority management

Skills

At iluminere, we hire, lead and manage with our core values:

• Entrepreneurial Spirit – Compete, Be Aggressive, Find Opportunities, Sell
• Driven Talent – Hustle! Do! Chase! Innovate!
• Team Players – Consider others. Unite people. Please don’t say “not my job.”
• Problem Solvers – Find answers. Solve problems. Learn. Be curious.
• Building Trust – Be transparent, honest and accountable.