Account Manager

Ibotta is seeking an Account Manager to join our innovative team and contribute to our mission to Make Every Purchase Rewarding. We are looking for data-driven results-driven, sales-oriented leaders to join our growing team. This position is located in Denver, Colorado as a hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday). Candidates must live in the United States. Candidates living in Atlanta, Austin, Bentonville, Boston, Chicago, Cincinnati, Cleveland, Dallas, Houston, Jersey City, Minneapolis, Nashville, New York City, Los Angeles, San Francisco, Seattle, or St. Louis may be eligible for remote work.

About the Role

• Act as one of the primary points of contact for clients from campaign launch through completion, with a focus on driving campaign performance that contributes directly to revenue goals.
• Own the end-to-end optimization of active campaigns to maximize return on investment and secure incremental spend, ensuring campaigns meet or exceed target KPIs.
• Operate with a revenue-first mindset—managing priorities independently, tracking performance against goals, and proactively seeking out opportunities to close new revenue.
• Provide strategic, data-driven insights and regular performance updates to clients, using analytics tools to highlight value and identify clear upsell or renewal opportunities.
• Lead the development and delivery of persuasive campaign recaps that showcase performance impact and support revenue-driving follow-up conversations, including expansion proposals and renewal strategies.
• Build and maintain deep, multi-level relationships with brand partners to influence decision-making and close new or expanded business tied to content marketing solutions.
• Collaborate closely with Client Partners and Sales teams to surface growth opportunities, co-create upsell strategies, and contribute directly to hitting gross profit and revenue targets.
• Take ownership of client training and onboarding to ensure successful campaign execution, setting the foundation for long-term engagement, upsell potential, and revenue retention.
• Maintain consistent and strategic client communication to build trust, advance sales conversations, and drive deal momentum.
• Resolve campaign issues with urgency and accountability, demonstrating a “Care More” mindset that reinforces client loyalty and long-term revenue potential.
• Proactively identify whitespace and expansion opportunities within accounts and collaborate with internal teams to close additional business.
• Travel up to 40% to support client relationship development, sales meetings, and industry events.

Responsibilities

• Manage and optimize active campaigns to maximize return on investment and secure incremental spend.
• Provide strategic, data-driven insights and regular performance updates to clients.
• Develop and deliver persuasive campaign recaps showcasing performance impact.
• Close new or expanded business tied to content marketing solutions.
• Collaborate with internal teams to surface growth opportunities and co-create upsell strategies.
• Train and onboard clients to ensure successful campaign execution.
• Resolve campaign issues with urgency and accountability.
• Identify and capitalize on whitespace and expansion opportunities within accounts.

Requirements

• 3+ years of experience managing campaigns.
• Bachelor’s degree preferred.
• Technical Skills: G Suite, Excel, Looker or similar data aggregation system preferred.
• Detail-oriented, organized, and self-motivated.
• Effective communication skills, both written and verbal.

Qualifications

• Must be detail-oriented, organized, and self-motivated.
• Must have effective communication skills, both written and verbal.

Skills

• Data-driven.
• Sales-oriented.
• Revenue-focused.
• Client relationship management.
• Strategic planning.
• Performance optimization.
• Analytics and reporting.
• Upselling and cross-selling.
• Training and onboarding.
• Conflict resolution.
• Whitespace and expansion opportunity identification.

Benefits

• Competitive pay.
• Flexible time off.
• Benefits package (including medical, dental, vision).
• 401k match.

Pay

• Total compensation range: $94,000 - $124,000.
• Tier 1 compensation band: $103,400 - $136,400.
• Equity included.

Schedule

• Hybrid position requiring 3 days in office (Tuesday, Wednesday, and Thursday).
• Candidates living in select cities may be eligible for remote work.