Account Manager

Account Manager SummaryHirons is seeking a strategic and relationship-driven account manager to serve as the primary point of contact for assigned clients. The role is responsible for proactively assessing client needs, nurturing client relationships, articulating business insight, inquiring strategically, developing solutions, identifying growth opportunities, managing contracts, and demonstrating financial accountability. The ideal candidate is a trusted advisor who can lead integrated marketing and communications initiatives while delivering results that support client and agency goals. Key Responsibilities Client Relationship Management Possess a keen understanding of the client’s business goals and objectives.Anticipate client needs.Manage all day-to-day client communications and approvals.Be responsive to questions and requests with strong solutions-oriented focus.Lead client meetings; manage agendas; present agency recommendations. Strategic Planning and Counsel Develop insights, innovative recommendations, and communications plans. Demonstrate knowledge of a comprehensive marketing ecosystem.Write strategy briefs with full contextual rationale. Project and Team Management Create collaborative relationships across all agency departments.Keep assigned projects on strategy and within budget.Attend weekly 1:1 status meetings with direct supervisor.Participate in internal and external professional development opportunities.Complete other projects/responsibilities as assigned. Financial and Administrative Management Participate in monthly client budget tracking and monitor hours spent on projects.Maintain organized electronic files on the appropriate server, including conference reports, client contracts, client records, agreements, and all relevant client information. Business Development and GrowthIdentify new opportunities for additional agency services with existing clients. Identify and assist in business development opportunities with potential new clients. Qualifications RequiredBachelor’s degree in marketing, communications, advertising, public relations, journalism or a related field.Minimum two years’ agency experience in marketing, advertising, or communications.Superior verbal and written communication skills.Strong orientation toward client service and customer satisfaction.Strong organizational skills with the ability to handle multiple deadlines.Tested experience in developing strategic communications strategies and tactics.Firm grounding in critical thinking and resourceful problem solving.Proven ability with budgeting and financial management.Familiar with qualitative and quantitative research techniques.Motivated, organized and detail-oriented attitude.Ability to manage time effectively and adapt to shifting priorities.Ability to handle all work in a positive and courteous manner.Demonstrated professional maturity both in and out of the office.Excellent presentation skills.