Account Manager

About the role

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high-level customer consultation.

Responsibilities

• Build relationships by meeting with customers at a moment’s notice or being actively present to capture business opportunities. Create value in accounts through long-term, profitable relationships.
• Manage time and territory (TTM) by creating a daily schedule—including presence on jobsites and client offices—to optimize client potential and sales productivity by zone.
• Act as a Hilti champion by carrying the technical knowledge to present high-level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
• Track progress using Salesforce to record all interactions that lead to a sale, as reporting is a key part of this role.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience, preferably in an environment with set targets.
• Hands-on attitude to demonstrate tools, use platforms like Salesforce, and collaborate with various departments.
• Maintain a valid driver’s license; a company car will be provided.
• Excellent time and territory management skills.
• Ability to walk on construction projects, climb scaffolding, and lift up to 65 pounds at any given time.
• Willingness to work a flexible and varied schedule.

Pay

Account managers earn between $57,000 – $77,000 base salary plus $13,000–$19,000 in bonus per year if all sales goals are met. The role offers uncapped bonus potential. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Benefits

• Medical, dental, and vision coverage effective on your first day of employment.
• 401(k) plan with dollar-for-dollar matching up to 6%, fully vested after one year.
• Generous paid time off policy, holidays, and two days to give back to your local community.
• Paid parental leave, sabbaticals, and military leave.
• Education reimbursement.
• Up to five days per year of back-up daycare.
• Life, accident, and disability insurance.
• Employee Assistance Program (EAP) and company-paid wellness screenings.
• Opportunities for growth—shift careers, support professional development, or relocate to any of the 120+ countries where we operate.