Account Manager

About the role

Our Account Managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. This job is field-based, meaning it requires daily in-person customer interaction with your home serving as your office location.

Responsibilities

• Build relationships by meeting with customers at a moment’s notice or being actively present to capture business opportunities, creating long-term, profitable relationships.
• Manage time and territory by creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory.
• Act as a Hilti Champion by presenting high-level customer consultations in your defined territory and representing the Hilti brand in the marketplace.
• Track progress using Salesforce to record all customer interactions and sales activities, as reporting is a key part of this role.
• Demonstrate Hilti tools to customers and collaborate with various departments.
• Walk on construction projects, climb scaffolding, and lift up to 65 pounds as needed.
• Work a flexible and varied schedule to meet customer needs.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience, preferably in an environment with set targets.
• Hands-on attitude with experience using platforms such as Salesforce.
• Maintain a valid driver’s license; a company car will be provided.
• Excellent time and territory management skills.
• Ability to work in a physically demanding environment, including walking on construction sites and climbing scaffolding.

Benefits

• Retention rate of over 90% for the last five years, with no layoffs even during the COVID-19 pandemic.
• 80-90% of roles filled internally, emphasizing career development and growth opportunities.
• Inclusive and supportive culture with a strong focus on teamwork and collaboration.
• Opportunity to work with a global and diverse team, contributing to meaningful challenges and innovations.

About Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we empower our people to use their strengths, work inclusively, and take on impactful challenges. We are committed to embracing diversity of thought and creating an environment where everyone feels valued and empowered to contribute.