Account Manager

About the role

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high level customer consultation.

Responsibilities

• Building relationships – meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity; create value in account(s) through long-term, profitable relationships
• Time and Territory Management (TTM) – create a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
• Be a Hilti Champion – carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
• Tracking your progress – utilize Salesforce to record all interactions to make a sale; reporting is a key part of this role

Requirements

• High School Diploma or GED required
• Bachelor’s Degree preferred or equivalent work experience
• At least three years of outside sales experience – preferably in an environment with set targets
• Hands-on attitude – demonstrate tools to customers, use platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
• Maintain a valid driver’s license – company car provided
• Excellent time and territory management skills
• Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
• Work a flexible and varied schedule

Pay & Benefits

• First-year earnings between $78,000 – $86,000 + up to $19,000 in bonuses if all sales goals are met
• Uncapped bonus potential
• Individual starting salary within range may depend on geography, experience, expertise, and education/training
• Company car provided
• Over 90% retention for the last five years; no waves of layoffs even during the COVID-19 pandemic
• 80–90% of roles filled internally; most account managers come from a non-construction background

This is a field-based role requiring daily in-person customer interaction with your home serving as your office location.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges. At Hilti, you’ll have the chance to make your ideas, achievements, and growth real through purpose, passion, and teamwork.