Account Manager

About the role

Our account managers serve as the go-to contact for our customers, embodying our purpose to make construction better by being their partner for productivity, safety, and sustainability. You will manage your own portfolio of customer accounts and be given ownership to build a work schedule that best suits you and your customers. You’ll make sales by maintaining customer relationships, demonstrating our latest tools on the spot, and providing high-level customer consultation.

Responsibilities

• Build relationships by meeting with customers at a moment’s notice or being actively present to capture business opportunities, creating value through long-term, profitable relationships.
• Manage time and territory (TTM) by creating a daily schedule—including presence on jobsites and client offices—to optimize client potential and sales productivity by zone.
• Serve as a Hilti Champion by carrying technical knowledge to present high-level customer consultations in your defined territory and represent the Hilti brand in the marketplace.
• Track progress using Salesforce to record all interactions and ensure reporting is accurate and up-to-date.

Requirements

• High School Diploma or GED required; Bachelor’s Degree preferred or equivalent work experience.
• At least three years of outside sales experience, preferably in an environment with set targets.
• Hands-on attitude with experience demonstrating tools, using platforms like Salesforce, and collaborating across departments.
• Maintain a valid driver’s license; a company car will be provided.
• Excellent time and territory management skills.
• Ability to walk on construction projects, climb scaffolding, and lift up to 65 pounds.
• Willingness to work a flexible and varied schedule.

Benefits

• Competitive base salary and uncapped bonus potential.
• Medical, dental, and vision coverage effective on your first day of employment.
• 401(k) plan with dollar-for-dollar matching up to 6%, fully vested after one year.
• Generous Paid Time Off policy, holidays, and two days to give back to your local community.
• Paid parental leave, sabbaticals, and military leave.
• Education reimbursement.
• Up to five days per year of back-up daycare.
• Life, accident, and disability insurance.
• Employee Assistance Program (EAP) and company-paid wellness screenings.
• Opportunities for growth, including career shifts, professional development, or assignments in any of the 120+ countries where we operate.

About Us

Hilti is a global leader in construction innovation, with more than 34,000 team members across 120 countries. Guided by our purpose, Making Construction Better, we’re driven to keep learning, growing, and finding new ways to make a lasting impact. Here, you’ll be empowered to use your strengths, work with a global and inclusive team, and take on meaningful challenges.

At Hilti, inclusion is a key focus in how we work, lead, and grow together. We are committed to embracing diversity of thought and creating an environment that is inclusive of everyone, everywhere. We continuously strive to ensure every voice is valued and every team member feels empowered to contribute.