Jobs · Customer Service · South Carolina

Account Manager

HARTMANN GROUP · Rock Hill, SC · 1 mo ago
Customer ServiceFull-time

About the role

The Account Manager is responsible for the sale of HARTMANN products to healthcare facilities within an assigned territory, focusing on seeking new business opportunities and maximizing current business relationships.

Responsibilities

  • Achieve or exceed the annual territory sales target established by the company through strategic planning, relationship building, account targeting, extensive product knowledge and exceptional customer service.
  • Maximize sales profits and increase market share for the assigned region by growing existing customer relationships and establishing new customer relationships.
  • Develop and maintain territory plans outlining how sales targets will be met on an ongoing basis.
  • Effectively communicate appropriate technical, disease state, and product information to customers to drive demand for HARTMANN products.
  • Create and cultivate relationships and build rapport with key customers, decision makers and clinicians.
  • Deliver sales presentations to key customers and customer groups in hospitals, wound care centers, home care and nursing homes.
  • Conduct product demonstrations and in-services for identified customer groups to educate end users on the clinical benefits of Hartmann products.
  • Provide feedback to Sales leadership on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers.
  • Demonstrate effective organizational skills, utilizing the CRM system to manage appointments, customers, prospects and sales pipeline.

Requirements

  • Bachelor's degree from a 4-year college or university.
  • 3+ years of B2B sales experience; medical product sales, preferably in wound care, is highly desired.
  • Willing to travel 70% with several overnights per month; must maintain a valid driver's license and clean driving record.

Skills

  • Engaging and capable speaker, presenter and educator with strong presence and excellent interpersonal and communications skills.
  • Ability to build strong relationships with specialists and peers; establish credibility with customers and other key stakeholders; diplomatic, tactful, and empathetic.
  • Customer-focused; understands and delivers excellent information, expertise, support and service.
  • Track record of developing and achieving sales objectives individually and collaboratively.
  • Strong organizational skills with the ability to organize and prioritize multiple tasks.
  • Self-motivated with energy and passion to pursue goals, with a track record of execution and results.

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