Account Manager

Responsibilities

• Manage Account Executives and independent contractors
• Pump out leading client service results
• Oversee multiple pieces of digital marketing business
• Strengthen the relationship with the clients
• Become the client's go-to resource
• Agilely lead insightful, real-time dialogue
• Be a visible and influential presence among senior management
• Display a firm understanding of the client team's structure, hierarchy, and political realities
• Know all there is to know about the client's product or service, the market, and its consumer
• Understand the marketing objectives in terms of sales, market-share, and competitor products
• Act as an ambassador for the brand, internally and externally
• Help the client promote work within their company and, when appropriate, the broader marketplace
• Create dependable, organized, and clear communications at all levels and across all departments
• Steer actionable briefs and present work confidently and persuasively
• Manage client and agency team expectations, day in and out, and help clear roadblocks to success
• Develop team members by coaching, training, and identifying areas of growth
• Oversee various production stages and ensure adequate resources
• Understand the larger financial picture and impacts on contribution margins/revenue targets

Qualifications

• An unwavering passion for marketing, and an unstoppable drive to bring the best work to life
• Four years of college education and five to seven years of experience, preferably at a creative agency
• Impressive expertise in the digital world – you keep a pulse on what’s happening, and you offer smart POVs on how businesses should adapt accordingly
• Excellent analytical skills and strategic thinking – you’re strong on both IQ and EQ, as adept at reading data for insights as you are at reading clients for feedback
• Proven leadership and management training – you’re known for your ability to coach and develop talent, inspire and drive change, and bring varied groups together to collaborate effectively
• Amazing communication and presentation skills – you’re articulate, straightforward, and engaging
• Familiarity with prompt-based interaction and commonly used generative AI tools (e.g., ChatGPT, Google Gemini, DALL·E, Midjourney) is a plus, especially for tasks like ideation, research, or content generation.

Additional Information

Publicis Groupe provides robust and inclusive benefit programs and policies to support the evolving and diverse needs of our talent and enable every person to grow and thrive. Our benefits package includes medical coverage, dental, vision, disability, 401K, as well as parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.

The Company anticipates the application deadline for this job posting will be 8/15/2026.