Account Manager
About the Role
The Account Manager provides superior customer service to maintain consumer relationships and meet company account management expectations while adhering to company standards, policies, and procedures. This role positively impacts customer growth and revenue through sales activities, account management, and providing total customer satisfaction. The Account Manager accomplishes these in a way that is consistent with the RAC mission statement and core values. Ideally, a candidate for a Account Manager is friendly with excellent communication skills, dynamic with an outgoing personality and a desire to learn, customer service oriented, and seeking a career not just a job.
Key Responsibilities
- Customer Service: Provide friendly, top-notch customer experiences through "white glove" service with a servant's heart in our stores and in customer's homes and obtain new orders when needed on the sales floor and over the phone
- Deliveries and Pickups: Opportunity to get out of the store and display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures as well as keeping vehicles clean and properly maintained as assigned
- Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind by refurbishing merchandise to like new condition and keeping showroom dusted, vacuumed and organized
Job Requirements
- Must be at least 18 years of age
- High school diploma or GED
- Excellent communication and interpersonal skills
- Valid state driver's license and good driving record -- You WILL be driving the company vehicles
- Ability to lift and move product such as furniture, electronics, and appliances
- Ability to work a flexible schedule, including evenings, weekends, and holidays
- Consistent in-person attendance
Physical Demands
While performing the duties of this job, the Coworker is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The Coworker must frequently lift and/or move (push/pull) heavy items and merchandise. All Coworkers are expected to adhere to all Company safety guidelines while meeting the physical demands of the job.
Schedule
This is a full-time position, and hours/days of work are Monday through Saturday, store open to close hours with SUNDAY'S OFF along with one other weekday off. Schedules and hours per week/overtime work may change throughout the year as dictated by management and business needs.
Compensation
The Account Manager position is paid hourly in accordance with Get It Now!'s usual payroll procedures. In addition to an hourly rate, the Account Manager position is paid out WEEKLY along with all companywide roles. $13.73 per hour - $16.15 per hour (Paid out weekly)
Benefits
- Medical, Dental, Vision, life Insurance, Supplemental Life Insurance, Spouse/Dependent Life Insurance, Short Term Disability, Long Term Disability, Flexible Spending Accounts, 401(k) Savings Plan w/company match, Paid Time Off, Legal Insurance, Identity Theft Protection Plan, Health Savings Accounts, Hospital Indemnity, Critical Illness, Accident Insurance, Limited Purpose Plan
- Award Winning Culture
- Career Growth Opportunities!
- Weekly Pay!