Account Manager

About the Role

The Account Manager will drive revenue growth and customer satisfaction within an assigned region, serving as a strategic partner to develop and execute account-specific strategies for upselling, cross-selling, and overall account expansion. This commissioned role is designed for a proactive, solutions-oriented sales professional who thrives on achieving targets and creating meaningful customer value.

Responsibilities

• Develop and execute a comprehensive sales strategy for the assigned region to achieve and exceed revenue targets.
• Identify opportunities for upselling, cross-selling, and expanding customer accounts by presenting tailored product and service solutions.
• Build and maintain a robust pipeline of opportunities, providing accurate forecasts and account updates to leadership.
• Cultivate strong relationships with key stakeholders and decision-makers within customer accounts.
• Partner closely with customers to understand their specific needs, pain points, and growth objectives.
• Coordinate with the Junior Account Manager to support and streamline the customer journey, address service needs, and enhance satisfaction.
• Proactively gather customer feedback to identify areas for improvement and collaborate with internal teams to address issues.
• Lead and facilitate meetings with customers to ensure clear communication, alignment on objectives, and to present tailored solutions.
• Ensure all customer interactions and account activity are accurately documented in CRM systems for consistent tracking and reporting.
• Work closely with marketing, product, and customer service teams to strategically align on product offerings and deliver high-quality solutions that meet customer requirements.
• Support the design and implementation of annual strategic growth initiatives.
• Mentor and guide the Junior Account Manager to support development, strategy alignment, and successful execution of account plans.
• Serve as a trusted advisor and thought leader to clients on best practices, industry trends, and the value of Landauer’s offerings.

Requirements

• Bachelor’s degree in Business, Sales, or a related field, or equivalent work experience.
• 3+ years of experience in sales, account management, or related roles; experience within healthcare or SaaS industries preferred.
• Proven track record of meeting or exceeding sales targets and growing customer accounts.
• Excellent communication, presentation, and negotiation skills.
• Ability to understand complex customer needs and translate them into actionable sales strategies.
• Strong organizational skills, with proficiency in CRM software and Microsoft Office Suite.

Benefits

• Competitive base salary with commission potential.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Opportunities for growth and career advancement within a global industry leader.
• A collaborative, customer-focused work environment.

Pay

The salary range for this sales position (inclusive of sales incentives/commissions) is $173,000 - $288,900.

Fluke Health Solutions, part of Fortive Corporation, is a trusted leader in radiation safety and biomedical solutions, offering advanced monitoring and occupational health products globally through brands like Fluke Biomedical, LANDAUER, RaySafe, and Victoreen.