Account Manager
FASTSIGNS Cincinnati - Highland Ave · Cincinnati, OH · 2 mo ago
On-siteBusiness Development$43k–$60k/yrFull-time
About the role
We are looking for a detail-oriented Account Manager to manage client relationships, execute custom projects flawlessly, and build the foundation to transition into an Outside Sales role over time at FASTSIGNS, where we transform how businesses communicate through custom signage and visual graphic solutions.
Responsibilities
- Serve as the main point of contact for business owners, executives, and facilities managers—turning visual concepts into tangible products (business-to-business experience preferred).
- Oversee custom orders from inquiry to delivery, ensuring precise quotes, artwork specifications, and project timelines.
- Drive repeat business by promptly following up on quotes, project milestones, and client inquiries.
- Identify upselling opportunities and consult with customers to provide custom graphics solutions tailored to their goals.
Requirements
- At least 1–3 years in customer-facing sales, account management, or consultative customer service.
- High precision with numbers, specs, and deadlines—nothing slips through the cracks on your watch.
- Relentless follow-through: you take full ownership of projects and keep clients informed every step of the way.
- Positive and adaptable attitude for a fast-paced, creative environment.
- Long-term ambition to master the visual graphics industry and step up into an Outside Sales role.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Paid time off
- Opportunity for advancement
- Training & development
Pay
$42,500 – $60,000 based on performance in the first year, with the ability to grow with commissions.
This franchise is independently owned and operated. Your application will go directly to the franchisee.