Account Manager

About the role

The Inside Sales Account Manager at Engineered Specialty Products (ESP) leads high-value account management, mentors junior sales team members, and drives strategic sales growth. This role requires advanced sales expertise, leadership, and a strong focus on business development.

Responsibilities

• Manage key customer accounts and build long-term strategic relationships.
• Led sales initiatives to increase revenue and market share.
• Mentor and support junior inside sales representatives.
• Develop and execute complex sales strategies based on market insights.
• Handle high-value negotiations and contract discussions.
• Monitor competitor activity and industry trends to drive competitive advantage.
• Work closely with leadership to develop sales forecasts and strategies.
• Represent the company at industry events and customer meetings.
• Manage customer accounts, including Top 10 customer accounts.
• Take on additional projects while maintaining current workload.
• Train and mentor Junior Inside Sales Representatives.
• Analyze business intelligence data (Power BI / ERP / CRM) to identify positive and negative customer and SKU trends and formulate business discussions and strategies around those findings.

Requirements

• Bachelor’s degree in business, sales, or a technical field.
• 5+ years of inside sales experience, preferably in a technical industry.
• Proven ability to manage and grow large customer accounts.
• Strong leadership and mentoring capabilities.
• Expertise in data analysis, forecasting, and strategic sales planning.
• Advanced proficiency in CRM tools and Microsoft Office.

Qualifications

• Experience in a technical industry preferred.
• Ability to handle high-value negotiations and contract discussions.
• Strong understanding of market trends and competitor activities.
• Excellent communication and interpersonal skills.

Skills

• Data analysis and forecasting.
• Strategic sales planning.
• CRM tool proficiency.
• Customer relationship management.
• High-value negotiation skills.

Benefits

• Medical, Dental, and Vision insurance.
• Competitive 401(k) matching program.
• Career growth opportunities.
• Employee referral program.
• Paid time off and holidays.
• Parental leave.

Pay

Competitive salary commensurate with experience.

Schedule

Full-time position with flexible working hours.

Company Information

Engineered Specialty Products (ESP) is a subsidiary of Flow Control Group (FCG), a prominent holdings company that is a leading solutions provider focused on technically oriented products and services for flow control, fluid handling and process, industrial automation, and life sciences with locations throughout North America. As a critical intermediary between over 3,000 suppliers and 15,000 customers, over 90 brand companies, and close to 1,700 employees, FCG's distribution and technical expertise serve an essential function in the movement of mission-critical components to a diverse array of end markets and applications.