Account Manager

Responsibilities

• Provide world class customer service
• Review appropriate reports and records to ensure bin management system is properly maintained
• Identify, source and quote parts and process related customer orders
• Review and maintain customer pricing
• Build a strong working relationship with all customer contacts
• Maintain at all times a positive mental attitude to customers and fellow associates
• Audit inventory levels inside customer facilities
• Occasionally replenish inventory in customer’s facility
• Document key events and notes in Endries' CRM system
• Provide technical part information to customer utilizing internal company engineering and quality support resources
• Deliver parts as needed
• Identify and actively pursue opportunities for continued revenue growth with existing customers
• Service the customer’s VMI (Vendor Managed Inventory) program
• Maintain VMI bin schematics
• Improve customer relations by being pro-active and consistently involved in meeting the customer’s requirements
• Grow the business portfolio on product mix with the customer

Qualifications

• A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships
• Customer Service experience
• Good analytic and organizational abilities required
• Attentive to detail
• Quick learner
• Self-motivated with a strong desire to succeed
• Excellent interpersonal and communication skills, both written and verbal
• Problem solving and decision making skills
• Technical and mechanical inclination a plus

Benefits

• Medical
• Dental
• Vision
• Life insurance
• Generous paid time off
• Competitive pay