Account Manager

About the role

The Account Manager plays a critical role in renewing and expanding partnerships with existing customers while ensuring educators maximize the value of Ellevation to support English Language Learners. In this role, you will monitor district and educator engagement, drive product adoption, and identify opportunities to strengthen and grow the partnerships you manage. You will collaborate closely with cross-functional teams to build trusted relationships with district leaders, foster long-term customer success, and deliver an exceptional customer experience. By increasing district adoption and expanding existing partnerships, you will directly contribute to company revenue goals. Most importantly, you will help thousands of educators leverage a solution that empowers them to better support multilingual learners and improve student outcomes. This position supports the East sales region, with a focus on the Southeast Region. Travel is a requirement of this position.

What you will achieve

Within 1 month, you will:

• Onboard and learn about Ellevation and the work we do to improve outcomes for EL students
• Gain an understanding of our products, their value, and how to technically demo to partners
• Review our sales playbook and pricing structure
• Learn your assigned territory and develop a strategic territory plan
• Become familiar with our business systems and sales enablement tools

Within 3 months you will:

• Become proficient and able to independently present all Ellevation products to external audiences
• Collaborate with your regional team to understand your territories' education policy, pricing nuances, and instructional initiatives
• Worked with the Partner Success team on engagement strategy for states and districts
• Introduced yourself to all of your assigned accounts and began conducting demos, renewal calls, and other engagement meetings
• Independently tracked all sales activity in Salesforce and utilized other business systems

Within 6 months, you will:

• Effectively closed renewal contracts
• Efficiently managed and grew your sales pipeline of up-sell opportunities
• Become an expert in your territory on value proposition, policy, and product applications
• Collaborate with the Partner Development Manager, Partner Development Associate, and Partner Success Manager to engage your region

Within 12 months you will:

• Met or exceeded your sales quota for the year
• Built deep relationships with stakeholders in your key districts
• Created an ongoing pipeline to support your sales goals
• Shared insights and helped shape sales strategy with sales leadership

Qualifications

• 2+ years of experience successfully selling to the K-12 market
• Experience and knowledge of the ELL landscape
• Strong analytical and organizational skills
• Outstanding verbal and written communication skills with audiences of all levels
• Ability to succeed in a competitive selling environment

Pay

$75,000 - $95,000 a year

Benefits

• Medical, dental, vision, and basic life insurance for benefits-eligible employees and qualifying dependents
• 401(k) retirement plan with employer match up to 50% on the first 7% of your contribution, with pre-tax and Roth options
• Flexible paid time off for vacations
• Sick and disability policy
• 10 paid company holidays plus 2 floating holidays
• Winter office closure between Christmas and New Year's
• Generous parental leave benefit
• Back-up childcare or eldercare
• Professional development and growth opportunities
• Opportunities to join Employee Resource Groups
• Company and team offsites in various cities across the United States
• Collaborative workspace in the heart of Boston near T stops (Downtown Crossing, Government Center, and Aquarium) with free snacks, beverages, and local organic fruit
• Remote and in-person engagement opportunities including happy hours, themed events, and competitions
• Remote and in-person wellness programming to support mental and physical wellbeing