Account Manager

Key Responsibilities

• Serve as the main contact for assigned commercial landscape maintenance accounts.
• Develop and maintain strong client relationships through proactive communication and site visits.
• Oversee landscape maintenance operations to ensure contract compliance, quality standards, and customer satisfaction.
• Identify enhancement opportunities and prepare proposals for additional services.
• Partner with production managers and crews to plan, schedule, and execute maintenance services efficiently.
• Monitor job costs, budgets, and profitability for assigned accounts.
• Handle client concerns promptly and professionally, ensuring issues are resolved effectively.
• Aid in the training and development of field staff to maintain high performance and safety standards.
• Support company initiatives related to safety, sustainability, and continuous improvement.

Qualifications

• Years of experience in landscape maintenance management or a related field.
• Strong knowledge of horticulture, irrigation systems, and landscape maintenance practices.
• Excellent communication and relationship-building skills.
• Ability to manage multiple accounts and priorities effectively.
• Proficiency in Microsoft Office Suite and landscape management software (preferred).
• Valid driver’s license with a clean driving record.
• Bilingual in English and Spanish (preferred).