Account Manager

Team Member Responsibilities

• Manage and service an existing portfolio of client accounts
• Build strong, long-term relationships with clients and serve as their primary point of contact
• Ensure client satisfaction by working closely with operations teams on service delivery
• Identify opportunities for landscape enhancements and additional services
• Recommend and sell additional work based on client needs and property opportunities
• Drive client retention, renewals, and overall account growth
• Address client concerns and resolve issues in a timely and professional manner
• Generate referrals and support new business opportunities
• Maintain accurate account and activity records in CRM systems

Requirements

• 3–5 years of experience in account management, client service, or B2B sales
• Proven ability to build strong client relationships and manage expectations
• Experience identifying opportunities and selling additional services within existing accounts
• Strong communication, organization, and problem-solving skills
• Ability to handle client concerns and navigate challenging situations professionally
• Experience working in a fast-paced, service-driven environment
• Desire and ability to embody the Core Values of Safety, Collaboration, Professionalism, Accountability and Achievement
• Proficiency with CRM systems and Microsoft Office

Pay

$50,000 - $95,000+ + additional company and regional incentive opportunities

Schedule

Full-time position

Benefits

• Health, Vision, & Dental Benefits
• 401(k) plan, with company match
• Short-Term and Long-Term Disability
• Employee Assistance Program (EAP)
• Performance reviews
• Annual boot reimbursement
• Company events
• Awards and recognition from peers and leaders
• Ongoing training and development
• Career advancement