Account Manager

About the role

Under supervision of the Director of Donor Recruitment, this position is accountable for the development, planning, and promotion of blood recruitment activities within an assigned territory. Responsibilities include educating and communicating with the public about the need for blood, the local blood program, and blood donation. The role also involves acting as a liaison between the Blood Center and donor groups, developing and maintaining contact with volunteers, encouraging their participation, recruiting blood donors and donor groups, scheduling blood drives, providing publicity and recruitment materials, educating, training, and assisting volunteers organizing blood drives, speaking to individuals and groups about the need for blood, Community Blood Center, and blood donation, working to maximize blood collection within an assigned territory, meeting blood collection goals, representing the Community Blood Center in community activities, conducting tours of the blood center, and must be able to confidently communicate and interpret intermediate information in English to all members of the public and CBC staff.

Responsibilities

• Recruits blood donors and blood donor groups
• Schedules new and existing blood drives
• Provides publicity and recruitment materials for blood drives
• Provides education, training, and assistance to volunteers organizing blood drives
• Speaks to individuals and groups about the need for blood, Community Blood Center, and blood donation
• Works to maximize blood collection within an assigned territory
• Maintains and meets blood collection goals
• Represents Community Blood Center in community activities
• Conducts tours of the blood center

Requirements

• Associate or Bachelor’s Degree in Marketing, Public Relations, Communications, or related field, or equivalent work experience
• Two years of sales or marketing experience preferred

Skills And Knowledge

• Excellent customer service skills and ability to work effectively with a diverse population
• Able to communicate effectively with customers and employees of organization verbally and in writing
• Excellent organizational skills and ability to handle multiple priorities effectively
• Able to solve problems and work independently
• Exceptional presentation skills
• Able to write routine reports and correspondence
• Advanced computer skills
• Good driving skills and records
• Microsoft Office Suite - Word, Excel, PowerPoint
• Database management
• Knowledge of Missouri and Kansas driving laws as applicable