Account Manager

Who We Are

Capelli Sport is a global multi-sports brand based in New York City and New Jersey, specializing in team sports. With a strong club community reaching all corners of the world, we empower and unite people from amateur, to youth and pro clubs. Our goal is to build equal and diverse playing fields where everyone can be themselves, live up to their full potential, and enjoy safe experiences. Our passion for creating products from lifestyle apparel to footwear and performance match kits enables athletes and teams to maximize their success on the field and beyond. Capelli Sport supports all athletes through a unique global sports ecosystem with a focus on service excellence. With years of know-how on our side, we always deliver an exceptional customer experience. By players, for players, Capelli Sport is deeply rooted in sports culture.

About The Role

• Manage day-to-day responsibilities for accounts within assigned book of business
• Support Sales Executives on tasks including preparing presentations, line sheets, reports, etc.
• Provide a high level of customer service
• Draft internal/external Project Schedules to ensure projects remain on track
• Study contracts within your book of business to better understand deliverables and club benefits
• Develop strong knowledge of Capelli Sport product offerings and give insights on the best product(s) for customers
• Study and memorize the Capelli Sport catalog, Available to Sell inventory (ATS), as well as other product knowledge
• Collaborate with various internal departments to ensure that they fulfill all clients’ requests
• Ensure timely and successful delivery of our Sales Executives’ needs
• Oversee relationships with different clubs and clients
• Manage a team of Account Managers

Requirements

• You have a Bachelor's degree from an accredited college
• You have experience with project management
• You have the ability to collaborate with other team members
• You have an attention to detail and keep organized
• You have experience with CRM platforms such as Salesforce
• You have a track record of driving results
• You’re hardworking and goal-oriented
• You have a tireless positive attitude
• You have a growth mindset and view challenges as learning opportunities, not failures
• You love getting to know new people and helping them improve their product/services

Schedule

This role is salary-based, 40 hours per week minimum.