Account Manager

About the role

We are seeking a dynamic Account Manager to oversee day-to-day, execution, and fulfillment of new and existing Bonneville client accounts. This position is critical to the success of clients' advertising campaigns.

Responsibilities

• Manage assigned client partnerships.
• Work closely with the sales department, marketing/promotions, programming, digital and business departments to manage, develop, and implement successful campaigns, partnerships, promotions, charitable events, sponsorships, and entertainment features.
• Ensure all contractual elements are fulfilled, partners meet partnership goals and objectives, and provide maximum return on investment for clients.
• Respond timely to any sponsor requests and questions.
• Produce client recaps that include details of all activities, including documentation of all sponsorship deliverables, audio and digital campaigns, promotional activity, performance metrics, and results.
• Develop strong business relationships with existing and potential key and target accounts.
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Collaborate and strategize with Account Executive and Sales Management to develop new business with existing clients, prospective clients, and/or identify areas of improvement to meet revenue goals.
• Forecast and track key account metrics.
• Collaborate with account executives to identify and grow opportunities.
• Collaborate with account executives to promote retention of customers and overall positive experience with the brand.

Requirements

• College degree in communications, sales, marketing, related field, or equivalent.
• Experience in lieu of degree.
• Previous account management or customer success experience.
• Highly detailed-oriented.
• Strong written and verbal communication skills.
• Strong problem-solving, organization, and time management skills.
• Ability to work well with sales management, executive management, and other departments.
• Track record of developing outstanding external business relationships.
• Able to handle multiple tasks and projects effectively under deadline pressure.
• Proficient in Microsoft Office software.
• Must be goal-oriented and self-motivated with proven capability of independently organizing, performing work, and assuring follow-through.

Preferred Qualifications

• Experience managing media campaigns.
• Experience with the sales process.
• Experience in a client facing role.
• Experience with broadcast ratings and research.
• Experience with digital marketing.

Physical Demands

• Receive, process, and maintain information through oral and/or written communication effectively.
• Manual dexterity and fine motor skills to operate computer keys and general office equipment.
• Ability to work on a computer for prolonged periods of time.
• Sit and/or stand for extended periods of time.
• Valid driver’s license and clean driving record.

Pay

$29.72 - $39.12 hourly rate will be determined by an evaluation of the education, experience, knowledge, skills, and abilities of the applicant along with internal and external benchmarks. This role is eligible to earn quarterly/annual bonuses based on performance and hitting established metrics.

Schedule

This position is an onsite role that requires the employee to work at our Seattle site. Specific hybrid schedules will be determined based on business needs and evaluated by managers and senior management.