Account Manager

Key Responsibilities

• Serve as a primary contact for assigned advertisers, agencies, and brand partners
• Manage campaigns from post-sale handoff through launch, optimization, completion, and recap
• Cook up coordination with internal teams to ensure assets, approvals, tracking, and deliverables are completed on time
• Track pacing, fulfillment, and performance across both brand and performance programs
• Communicate campaign updates, timelines, results, and recommendations clearly to clients
• Monitor KPIs such as impressions, clicks, CTR, leads, conversions, engagement, ROAS and other agreed-upon campaign goals
• Help identify risks, escalate, and troubleshoot issues, and support timely resolution
• Prepare reports, recaps, and client-facing performance summaries
• Support sales in renewals and account growth
• Maintain accurate campaign records and internal documentation

Qualifications

• 1-3+ years of experience in account management, client services, campaign management, media, advertising, or digital marketing
• Experience managing advertiser or agency relationships in a publisher, media, agency, or ad tech environment
• Familiarity with both performance-focused and brand awareness campaigns
• Strong organizational, project management, and communication skills
• Ability to interpret campaign performance and turn results into clear client-facing insights
• Collaborative, detail-oriented, and solution-focused approach

Preferred Qualifications

• Experience with sponsored content, display, lead generation, video, newsletter, or custom advertising programs
• Familiarity with campaign reporting tools, CRMs, and project management systems
• Experience supporting client renewals and identifying growth opportunities within accounts