Account Manager

About the Role

Belt Power LLC is a full-service distributor and fabricator of conveyor and industrial solutions known for quality, speed, and exceptional customer service. We are looking for an Account Manager (Inside Sales) who thrives in a fast-paced environment, loves building relationships, and takes pride in delivering an outstanding customer experience.

Why This Role Is Exciting

• Be the go-to contact for customers from quote to invoice
• Work directly with outside sales, operations, and accounting to close deals and exceed expectations
• Gain exposure to cutting-edge industrial products and real-world manufacturing applications
• Make a measurable impact in a high-growth, relationship-driven business

What You'll Do

• Deliver exceptional customer service with urgency, accuracy, and professionalism
• Build and maintain strong relationships with customers and vendors
• Process quotes, orders, returns, and purchasing through our ERP system
• Manage multiple priorities while ensuring on-time delivery and customer satisfaction
• Review open orders daily to proactively address customer needs
• Issue and follow up on purchase orders with vendors
• Identify and communicate leads and opportunities to outside sales
• Make outbound calls and emails to qualify leads and sell products and services
• Maintain accurate customer data across CRM, email, phone, and calendar platforms
• Stay current on product offerings, inventory, market conditions, and industry trends
• Occasionally travel for customer visits, training, installs, trade shows, or business development

Requirements

• Highly organized with strong attention to detail
• Excellent written and verbal communication skills
• Strong math, computer, and problem-solving skills
• Ability to prioritize, multitask, and follow through to completion
• A collaborative team player with a customer-first mindset
• Proficiency in Microsoft Outlook, Excel, and Word

Schedule

• Full-time, in-office role
• Monday–Friday schedule (with some overtime or weekends as needed)

Work Environment

• Professional office setting with standard office equipment
• Primarily sedentary work; ability to lift up to 25 lbs occasionally