Account Manager
About the role
Join a Team That Keeps Industry Moving At Belt Power LLC, we don’t just sell products—we solve problems that keep manufacturing, processing, and material handling operations running. As a full-service distributor and fabricator of conveyor and industrial solutions, we’re known for quality, speed, and exceptional customer service. We’re growing—and we’re looking for an Account Manager (Inside Sales) who thrives in a fast-paced environment, loves building relationships, and takes pride in delivering an outstanding customer experience.
Responsibilities
- Deliver exceptional customer service with urgency, accuracy, and professionalism
- Build and maintain strong relationships with customers and vendors
- Process quotes, orders, returns, and purchasing through our ERP system
- Manage multiple priorities while ensuring on-time delivery and customer satisfaction
- Review open orders daily to proactively address customer needs
- Issue and follow up on purchase orders with vendors
- Identify and communicate leads and opportunities to outside sales
- Maintain accurate customer data across CRM, email, phone, and calendar platforms
- Stay current on product offerings, inventory, market conditions, and industry trends
- Occasionally travel for customer visits, training, installs, trade shows, or business development
Requirements
- Highly organized with strong attention to detail
- Excellent written and verbal communication skills
- Strong math, computer, and problem-solving skills
- Able to prioritize, multitask, and follow through to completion
- A collaborative team player with a customer-first mindset
- Proficiency in Microsoft Outlook, Excel, and Word
Work Environment & Schedule
Full-time, in-office role
Monday–Friday schedule (with some overtime or weekends as needed)
Professional office setting with standard office equipment
Primarily sedentary work; ability to lift up to 25 lbs occasionally