Account Manager

About the role

Amerit Fleet Solutions, a leader in fleet maintenance across the U.S., is hiring an experienced Account Manager to join our team in Puget Sound, WA. The Account Manager partners with our customers and ensures their long-term success. The role is to manage an assigned customer with fleet assets under a maintenance agreement, communicate updates from the customer to support day-to-day requests, account reporting, account & internal relationships, review and process billing and overall account performance while seeking opportunities to grow.

Responsibilities

• Serve as key contact and trusted advisor for assigned customer accounts, including all business partners, OARs, and executive contract sponsors
• Prepare and present reports on account status and metrics to customers and internal stakeholders
• Review and submit weekly billing; understand invoice details and resolve discrepancies promptly with customers and operations
• Communicate progress and forecast account metrics and initiatives on a weekly, monthly, and quarterly basis
• Ensure timely and successful delivery of solutions according to customer needs and objectives
• Assist with high-severity requests and issue escalations as needed
• Identify future opportunities and forecast additional labor headcount needs
• Travel to customer sites around the Puget Sound, WA area

Requirements

• 3+ years of proven work experience as a national account manager or key account manager, preferably within an equipment fleet business
• Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization (field, executive, and C-level)
• Proficient in MS Excel and MS Office; ability to create and present reports
• Experience processing billing, invoices, work orders, and fleet repairs
• Track record of delivering client-focused solutions based on customer needs
• Proven ability to manage multiple account management projects simultaneously with keen attention to detail
• Excellent listening, negotiation, and presentation skills
• Strong verbal and written communication skills
• Self-starter who can work independently and take ownership
• BA/BS degree in Business Administration or relevant field
• Fleet maintenance or automotive industry experience preferred

Benefits

• Weekly Pay – Reliable paycheck every Friday
• Medical, dental, vision within 30 days
• 401(k) Match – Plan for your future
• Paid Time Off – Vacation, holidays, and sick time
• Boot Allowance & Safety Gear Reimbursement
• Training through Amerit University
• ASE Certification Reimbursement & Bonuses
• Employee Referral Bonuses (Up to $500)
• Career Advancement Opportunities Nationwide

Pay

$100,000 – $120,000/year (based on experience) plus annual performance-based bonus incentive

Schedule

M–F, 6:00 am – 2:30 pm

Location: Puget Sound, WA (with travel to customer sites)