Account Manager

About the Role

This role is the key contact for assigned accounts within a territory, providing tactical sales direction and communication strategies to defend existing business and gain new business. The individual will work with stakeholders to implement business and marketing plans for assigned accounts, focusing on growth within the territory and increasing share of wallet.

Responsibilities

• Drive sales goals, including profitable year-over-year growth for the assigned territory.
• Leverage knowledge of Amcor, its products, the industry, and competitive market to enable business success.
• Increase business with existing and new accounts through prospecting and networking.
• Manage account complexities to support customer needs and communicate these needs internally.
• Orchestrate and support key business negotiations, advocating for Amcor’s interests and influencing decisions.
• Grow relationships with customers based on trust and respect, enabling proactive and complex conversations.
• Build collaborative relationships between Amcor and accounts, including leadership, marketing, and R&D, to enhance sales initiatives and profitability.
• Leverage cross-functional relationships to support share of wallet growth and commercialization processes.
• Network externally to identify key industry influencers and collaborators, particularly co-packers, machine suppliers, OEMs, and industry associations.
• Coordinate with Sales Management, R&D, Marketing, and Field Service to support validation and customer trials.
• Manage accounts receivable with assistance from the credit department.
• Work with Strategic Marketing to identify actions to meet unmet customer needs.
• Collaborate cross-functionally on strategy implementation for the market and targeted segments.
• Report and communicate sales and marketing performance achievements for monthly management reporting.
• Drive forecast accuracy for improved business results.
• Recognize and communicate competitive insights, marketing strategies, pricing structures, and product performance to stakeholders.
• Manage Account Planning, Pipeline management, profitability improvements, and churn management in the CRM tool.

Qualifications

• Bachelor’s Degree.
• 3+ years of relevant experience in technical, sales, and general management, preferably within the packaging industry.
• Experience working in a large-scale business-to-business environment.
• Ability to travel domestically and internationally 60% of the time.

Skills

• Proven track record of successful sales growth and profitability.
• Experience with negotiations.

Benefits

• Medical, dental, and vision plans.
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees.
• Company-paid holidays starting at 8 days per year, varying by location.
• Wellbeing program & Employee Assistance Program.
• Health Savings Account/Flexible Spending Account.
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits.
• Paid Parental Leave.
• Retirement Savings Plan with company match.
• Tuition Reimbursement (dependent upon approval).
• Discretionary annual bonus program (initial eligibility dependent upon hire date).

Geographic Scope: National or international North American sales region, as assigned.
Number of Direct Reports: 0
Annual Sales: $10-25 million (Actual sales may vary by job. To be filled in by recruiter on job posting.)
Number of Accounts: 3-20 (Number of accounts may vary by job. To be filled in by recruiter on job posting.)