Account Manager

About the role

As the Account Manager, you will act as the liaison on specific account projects, coordinating work across all internal departments. You will facilitate information between design, detailing, estimating, production, clients, and Senior Account Managers while tracking production and deadlines to ensure the continued progress of client workflow. This role handles all daily tactical activities, allowing Senior Account Managers to focus on building stronger relationships with existing clients and cultivating new ones. Applicants must have knowledge and experience in the live event industry. This position supports our Alford Media team and follows an in-person, full-time schedule working in-office and/or at show-sites based out of Dallas, TX.

Responsibilities

• Interact and communicate directly with clients.
• Maintain and update all internal processes, schedules, and communications.
• Schedule and manage account, design, and production meetings (supervisor, senior account manager, technical department leads, and/or project management to participate depending on project size and magnitude).
• Coordinate and manage show requirements with technical department leads and project management.
• Manage and process client estimates and invoicing.
• Project management of all small projects per the direction of the supervisor.
• Prepare all written correspondence as directed by the supervisor.
• Travel as required for on-site support and client relationship building.
• Subscribe to the company’s Mission Vision Values statement.
• Participate as a team player in providing overall value to the company.
• Other duties as assigned.

Requirements

• Bachelor’s degree preferred; High School Diploma or equivalent with relevant work experience required.
• A minimum of two years of account management experience in the live event or related industry is preferred.
• Proficient in Microsoft Office and Google Docs.
• Willingness to learn and use Alford Media’s proprietary bidding system and Salesforce.
• Ability to anticipate problems and proactively determine solutions.
• Ability to communicate clearly and professionally (verbal and written).
• Ability to work flexible hours under extreme pressure and deadlines.
• Ability to manage several projects at one time and changing priorities.
• Ability to assume responsibility for completion of projects in the absence of direct supervision.

Preferred Skills

• Ability to operate within a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.

Travel Requirements

Travel up to 25%.

Benefits

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance
• Tuition Reimbursement
• Paid Parental Leave
• Life, Accident, and Disability Insurance
• Retirement with Company Match
• Paid Time Off