Account Manager

About The Role

Alex is the AI recruiter for hiring great people. Alex interviews, screens, and schedules every candidate – over voice, video, and text – so talent teams hire more great people, faster, without adding TA headcount. The recruiter stays in control: every shortlist is approved by a human, and every relationship and offer is owned by the customer's team.

We're past 1M+ interviews, integrate with 33+ ATS platforms, and 96% of candidates prefer interviewing with Alex. We're revenue-generating, well-funded, backed by premier investors, and are focused on enterprise customers: selling to VPs of Talent Acquisition, CHROs, and CFOs at large employers who are rethinking how hiring gets done at scale.

About You

• 5+ years in Account Management, Customer Success with a revenue number, or an AE carrying a renewal and expansion book, at a SaaS company.
• You can name the target you carried and how you hit it.
• You've owned renewals end to end — timeline, pricing, negotiation, close — and you're comfortable asking for money.
• You've gotten a customer's team to change how they work, not just gotten a contract signed.
• Credible with executives and with recruiters on the same day.
• Technically fluent, not technically hands-on: you can hold a real conversation about an ATS integration and know when to bring in your FDE.
• A data-driven storyteller: you act on usage metrics before a renewal is at risk, and turn a customer win into collateral that helps win the next one.
• A commercially confident builder: you’d rather have the pricing conversation early than let it sit, and you’re excited to build playbooks for this function at you go.
• Bonus: experience at a high-growth startup.

This might not be the role for you if you prefer a support role without a number attached, or you don't want to work in person. We're in office in SF 5 days a week.

What's in it for you?

• Shape the foundation of our Account Management org, with an engineer paired with you on every account you run.
• Competitive compensation, equity, and growth potential.
• Medical, dental, and vision insurance, unlimited PTO, company-paid team lunches, a beautiful office in SF, and great company events.