Account Manager

About the role

Do you love building relationships and winning new business? AFC Transport is hiring an Account Manager to grow revenue through both brokerage and asset-based transportation solutions.

Responsibilities

• Possess and prospect for new business opportunities
• Qualify and close new shipper accounts
• Manage and grow a book of business by expanding lanes, volume, and retention
• Sell the right mix of brokerage and asset-based solutions based on customer needs
• Own the sales process: discovery, solution-building, pricing, proposals, negotiation, close
• Act as the primary customer contact, providing proactive communication and issue resolution
• Partner with Operations/Dispatch to execute freight, align expectations, and ensure smooth onboarding
• Maintain accurate CRM activity, pipeline updates, and forecasts
• Use AFC tools (McLeod TMS, Google tools, customer portals) to stay efficient

Requirements

• 3+ years in freight brokerage/logistics (sales and/or account management)
• Proven ability to hunt (new business) and farm (grow/retain accounts)
• Strong communication, negotiation, and customer management skills
• Strong organization and pipeline discipline; able to manage multiple opportunities at once
• Ownership mindset, calm under pressure, solutions-focused

Preferred Experience

• Experience selling into mid-market to enterprise shippers
• Existing shipper relationships (a plus, not required)
• Strong collaboration with operations teams to drive service execution and retention

Pay

Base salary starting at $60,000/year + commissions

Schedule

Onsite role, Chicago Land Area only