Account Manager (Advertiser Success)

About the role

About Our Client: This organization operates within the commerce media solutions industry, focusing on connecting top-tier brands with highly engaged consumers through proprietary ad inventory, first-party data, and machine learning-driven optimization. Founded in 2010, it addresses the challenge of enabling advertisers to acquire valuable customers at scale by leveraging performance marketing expertise. The company supports partners in unlocking additional revenue streams and enhancing engagement across key customer journey touchpoints.

About the Opportunity: The ACCOUNT MANAGER (ADVERTISER SUCCESS) role is designed to manage a portfolio of advertisers on the commerce media platform, using performance marketing expertise and analytical skills to drive revenue growth and foster long-term client partnerships. This position is responsible for understanding clients' business needs, developing comprehensive strategies, and ensuring client success by managing communications, budget monitoring, and campaign optimization.

Responsibilities

• Gain thorough knowledge of the platform’s ad inventory, optimization techniques, and reporting tools to effectively communicate value to advertisers
• Manage a book of business, maintaining strong advertiser relationships and meeting performance expectations
• Monitor client budgets and grow advertising spend on platform inventory
• Lead all client communications including onboarding, feedback, creative changes, pacing, performance reports, and strategy development
• Collaborate with leadership to implement solutions based on measurable business results
• Educate advertisers and agencies on ad solutions and best practices
• Understand and communicate client key performance indicators internally
• Identify and introduce new revenue opportunities across inventory and channels
• Coordinate onboarding processes with various internal teams
• Provide feedback and recommendations to Campaign Strategy, Media Operations, and Creative Strategy teams
• Develop plans to expand business and channel distribution within existing accounts
• Oversee monthly billable numbers for finance invoicing

Requirements

• 3-5 years of experience managing digital performance marketing or ad tech accounts; commerce media experience preferred
• Highly organized with the ability to manage multiple campaigns simultaneously
• Strong communication skills for presenting to clients and internal stakeholders
• Budget and revenue pacing awareness with sales skills
• Excellent analytical and Excel skills
• Strong written communication
• Self-motivated and proactive

Pay

Salary range: $90,000 to $110,000, depending on location, experience, and performance.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Pre-tax savings plans and transit/parking programs
• 401(k) with competitive employer match
• Volunteer and philanthropic activities
• Educational and social events