Account Manager - Academic / Scholastic - US Northeast

About the role

Join our dynamic team at International SOS where you can contribute to saving lives and providing peace of mind globally. We offer continuous learning programs, certifications, and training to support your professional development.

Responsibilities

• Provide exceptional customer service to clients worldwide.
• Manage and resolve complex issues efficiently.
• Collaborate with cross-functional teams to deliver high-quality solutions.

Requirements

• Bachelor's degree in relevant field.
• Minimum 3 years of experience in customer service or related field.
• Strong problem-solving skills and ability to work under pressure.
• Excellent communication and interpersonal skills.

Qualifications

• Fluency in English.
• Proficiency in Microsoft Office Suite.
• Ability to travel up to 20%.

Skills

• Customer Service
• Problem Solving
• Teamwork
• Communication

Benefits

• Competitive salary package.
• Flexible working hours.
• Health insurance.
• Annual leave and sick leave.

Pay

Commensurate with experience.

Schedule

Full-time.

Benefits

• Health Insurance
• Annual Leave
• Sick Leave