ACCOUNT MANAGER (81858)

About the role

At TRICOR Insurance, we're proud to be recognized as a 2025 Great Place to Work® Certified employer and ranked among the Top 100 independent agencies in the U.S. We're looking for a Personal Lines Account Manager who's ready to build a rewarding career in a client-focused, team-driven environment. This position will work out of our Ishpeming, MI Office.

Responsibilities

• Serve as the main point of contact for personal lines clients—handling service needs with professionalism and accuracy
• Collaborate closely with producers and internal teams to meet client expectations and find solutions
• Engage in ongoing learning and development to stay current on insurance products and practices
• Communicate clearly, respectfully, and effectively across channels

Requirements

• Strong communication skills
• Goal-oriented and adaptable
• Open to continuous learning
• Service-driven with a commitment to excellence
• Community-minded and committed to giving back

Qualifications

• High school diploma or equivalent
• Experience in customer service or related field preferred
• Ability to work independently and as part of a team
• Strong organizational and problem-solving skills

Skills

• Excellent communication skills
• Customer service orientation
• Adaptability and goal-oriented mindset
• Continuous learning and development

Benefits

• Health, dental, and vision insurance
• HSA/HRA and FSA options
• Voluntary life, critical illness, hospital indemnity, and accident coverage
• Bi-weekly pay via direct deposit
• 401(k) with company match and access to a Certified Financial Planner
• Mentorship, training with clear goals pathway for growth
• Work-life balance, casual attire through our Dress for Your Day policy, and a supportive culture

Pay

Competitive wages and benefits

Schedule

Full-time, employment