Account Manager (7562)

About the role

We are looking for a skilled and experienced Account Manager who will be responsible for managing specific customer accounts, ensuring their requirements are met, and driving satisfaction. The ideal candidate will have a strong understanding of technology, excellent communication skills, and a proven ability to nurture client relationships to achieve business objectives.

Responsibilities

• Manage assigned customer accounts to achieve revenue targets.
• Work to optimize pricing strategies and manage YoY rate discussions.
• Drive customer satisfaction through proactive engagement and issue resolution.
• Identify and develop new business opportunities within existing accounts and support new client acquisition.
• Ensure accurate sales forecasting for managed accounts.
• Collaborate with internal teams to improve overall account management processes and efficiency.
• The role includes NA and international business travel as required.

Key Performance Indicators

• Accomplishment of annual ASP and wafer quantity targets for assigned accounts.
• Effectiveness in delivering Engineering / Technology services to clients.
• Successful management of process transfer activities for customers.
• Accuracy of forecast allocation mix performance for managed accounts.
• Quality and quantity of orders/bookings from assigned customers.
• Annual Customer Satisfaction Rating for managed accounts.

Requirements

Education: Minimum of BS degree, master’s degree in EE or MBA preferred.

Experience: 7-12 years of related experience in semiconductor technology and customer-facing business