Account Management AI Intern

Primary Responsibilities

• Support Account Managers in day-to-day client and broker relationship management, serving as a professional point of contact when needed
• Utilize AI tools to accelerate research and create more efficient processes
• Use AI to research client needs and industry trends to support account strategy and client conversations
• Incorporate AI tools into drafting and refining client communications to produce polished deliverables more effectively
• Prepare and assemble client-facing documents including presentations, slide decks, letters, summaries, and renewal materials
• Draft professional correspondence and communications on behalf of clients and the account management team
• Absorb and organize information for client and broker meetings, including agenda development, materials preparation, and follow-up documentation
• Maintain accurate client records, track open items, and support follow-through on account management deliverables
• Represent Point C professionally in all written, verbal, and visual communications with a high standard for quality and presentation

Qualifications

• Currently a Senior or Graduate student enrolled in a degree program in Business Administration, Marketing, Communications, Healthcare Administration, or a related field
• Strong written and verbal communication skills with a professional, polished presence
• Demonstrated ability to produce high-quality documents, presentations, and correspondence
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities simultaneously
• Ability to work independently, take initiative, and follow through on tasks with minimal supervision
• Comfort using AI tools (such as ChatGPT, Claude, Copilot, or similar) to research, draft, and refine professional content is a plus – we’re looking for someone who uses these tools thoughtfully, not just occasionally
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel
• Comfortable in a client-facing or relationship-oriented environment; professional demeanor in all interactions
• Prior exposure to healthcare, benefits, insurance, or TPA environments is a plus
• Experience supporting account management, sales, or client services functions is a plus

Individual Compensation

Individual compensation will be commensurate with the candidate's experience and qualifications.

Additional Compensation

• Certain roles may be eligible for additional compensation, including bonuses, and merit increases
• Sales commissions based on the terms of the sales commission plan applicable to the role

Pay Transparency

$20—$25 USD

Benefits

• Comprehensive medical, dental, vision, and life insurance coverage
• 401(k) retirement plan with employer match
• Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
• Paid time off (PTO) and disability leave
• Employee Assistance Program (EAP)

Equal Employment Opportunity

At Point C Health, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business—and our society—stronger.

Point C Health is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.