Account Lead

Wiser is an award‑winning Employer Branding and Talent agency on a mission to change the way people think about work. We build employer brands that people want to be part of, blending creative and talent‑attraction campaigns across design, web, film and marketing. Our culture empowers high performers to own their work, champion inclusion, and shape the future of work.

What You’ll Be Doing

• Account Leadership: Work with creative and strategy teams to develop the right approach for each client, guide every decision, set teams up to produce Wiser’s best work, and inspire others to raise the bar.
• Account Development: Own senior client relationships, communicate the value of Wiser’s work, create and deliver effective account plans with insight and reporting, lead pitches, proposals and scoping for additional work, and educate clients on industry trends and Wiser’s evolving capabilities.
• Project Management: Drive client projects, proactively communicate with stakeholders at multiple levels, organize key calls, meetings and Quarterly Reviews, spot and resolve delivery issues early, and ensure a positive process for both clients and teams.
• Commercial Management: Ensure accurate delivery of scope (deliverables and timelines), maintain quality and meet deadlines, identify and resolve scope or resourcing issues early, report on commercial performance to senior team members, and demonstrate month‑to‑month growth.
• New Business & Growth: Contribute to pitches and proposals with strategic direction, help build Wiser’s US profile through talks, presentations, webinars, blogs and industry events, and take genuine ownership of the agency’s growth.

Who We’re Looking For

• 5+ years of experience in a client‑facing Account Management role in an agency setting.
• Ready to own the quality of output on an account with a solid understanding of social‑first delivery across strategy, creative, media and management.
• Understanding of mega‑project and client management principles, with experience developing these capabilities in others.
• Experience running accounts commercially: scoping, resourcing, reporting.
• Proven track record of retaining, developing and growing client accounts.
• Natural relationship builder who is passionate about client experience.
• Brilliant communicator—spoken, written, and in‑person.
• Experience with global brands is a big plus; employer‑branding experience is a bonus but not essential.
• Excited by the idea of being part of something new and able to bring matching energy.

What You’ll Be Like

• A doer and leader who rallies the team, sets clear expectations, isn’t afraid to get hands dirty, and connects people to find answers.
• Creatively passionate, believing in the power of strong creative, fighting for great ideas, and creating space for new concepts.
• Detail‑oriented yet visionary—invested in beautiful decks and long‑term thinking, staying positive, keeping morale high while foreseeing and mitigating problems.
• Comfortable on the front line; relationship building internally and externally is core, confident with all types of people, and thrives on trust from great client partnerships.
• Commercially savvy—agree clear scopes of work, keep projects profitable, and always have an eye on the next opportunity; clients love your clarity.

Benefits

• Front‑row seat in building Wiser’s US business with real ownership and impact.
• High‑performance culture that moves fast and supports your growth.
• Regular team events and socials; we work hard and celebrate well.
• Full Apple tech setup and any additional tools you need.
• Support from our Happiness team, with wellbeing at the top of the agenda.
• Access to a performance coach, therapy budget and health benefits.
• Office environment and team dynamic that brings the best out of people.

Pay

$95‑115k