Account Executive, Ticketing & Community

About the role

The Ticket Sales Account Executive is a front-facing, field-driven role focused on generating ticket revenue through relationships and consistent presence in the community. This is not a desk-based position. Success in this role comes from being out, meeting people, building connections, and converting those relationships into group and ticket sales.

Responsibilities

• Drive ticket revenue through proactive outreach and in-person relationship building
• Focus on group ticket sales with local clubs, schools, businesses, and organizations
• Attend community events, activations, and tabling opportunities to promote the organization and generate leads
• Actively network in the community to build a strong pipeline of contacts and prospects
• Follow up and close sales through a combination of in-person, phone, and email communication
• Work closely with marketing and community engagement to align outreach efforts
• Identify new opportunities through local presence and connections
• Provide strong customer service and maintain relationships for repeat business
• Represent the organization in a professional and engaging way at all times

Qualifications

• Strong communication and sales ability
• Outgoing, confident, and comfortable approaching people in person
• Self-starter who thrives in a fast-paced, active environment
• Ability to build relationships and turn conversations into sales
• Organized and able to manage leads and follow-ups
• Willingness to work evenings and weekends, including events and matchdays
• Previous sales experience preferred

Key Traits

• High energy and personable
• Driven and competitive
• Comfortable being out in the community consistently
• Proactive and persistent
• Relationship-focused

What Success Looks Like

• Strong and consistent group ticket sales
• Visible presence in the community
• A growing network of local contacts and partners
• Ability to turn face-to-face interactions into revenue
• A reputation as someone who shows up, connects, and delivers