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Account Executive (Remote: California) Temecula, Riverside, Hemet, Corona, Escondido, El Cajon

Vitu · California, United States · 3 wk ago
RemoteRemoteBusiness DevelopmentFull-time

About the Role

As the leading innovator in Vehicle-to-Government (V2Gov) technology, Vitu is transforming the way vehicles, businesses, government, and drivers interact with one another. Our namesake solution manages titling and registration transactions in all 50 states and across multiple locations — all on one platform. With the mission of expanding and automating Vehicle-to-Government (V2Gov) transactions, the Vitu platform is reimagining how drivers, businesses, and governments interact with vehicles.

Responsibilities

  • Train dealership personnel on the use of Vitu.
  • Meet with dealership management to review processes and procedures pertaining to their DMV paperwork.
  • Monitor dealer error rates, active user list, and RIA/Dealer licenses to ensure compliance with DMV's regulations.
  • Maintain a strong business relationship with key dealership personnel.
  • Provide Vitu/VITU support via phone, chat, and email as needed.
  • Deliver exceptional customer service and support by being responsive and proactive to customer needs.
  • Suggest improvements to the program on behalf of the client and address client issues and concerns.
  • Ensure that the dealership is following DMV EVR & RIA procedures and regulations by conducting compliance audits.
  • Answer or find the answer to complex DMV issues for clients.
  • Navigate a dealer's DMS to ensure that it is calculating DMV fees properly.
  • Conduct DMV fee training both in-person and via webinar.
  • Serve as the primary point of contact for assigned dealers, resolving issues and complaints swiftly and effectively, ensuring timely solutions and corrective/preventive actions.
  • Identify upsell and cross-selling opportunities, pitching them to existing clients, and communicating interests to Sales.

Qualifications

  • Experience with Reports of Sale and other related DMV documents for both new and used vehicles.
  • Experience with DMV accounting and bundle reconciliation.
  • EVR program knowledge (E-filing).
  • Knowledge of DMV regulations pertaining to registration processing.
  • Experience with Chrome and Firefox configuration and settings.
  • Able to use various PC programs including Microsoft Word, Excel, and Google Drive.
  • Ability to effectively communicate with high-level executives, all levels of dealership management, and team members.
  • Ability to work independently with limited supervision.
  • Account management in a business-to-business environment is preferred.

Pay

The salary range for this position is: $66,000 - $73,500. This role includes bonus eligibility and may also offer participation in an incentive compensation plan. A company-provided vehicle is part of the total rewards package, in accordance with company policy.

Benefits

  • Healthcare Coverage for you and your family covering Medical, Dental & Vision.
  • Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA).
  • Generous PTO.
  • Pet Insurance.
  • Retirement Planning.
  • ID Theft Insurance.
  • Life and Disability Insurance.
  • Commuter Benefits.
  • Accident & Hospital, Critical Illness Insurance.
  • Tuition Reimbursement.

Location: Remote, California (Temecula, Riverside, Hemet, Corona, Escondido, El Cajon)

Travel: Required up to 150 miles

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