Account Executive I - Hospice of Cincinnati

Job Overview

This position develops partnering relationships with strategically identified customers in order to positively influence purchasing and referral decisions and lead operations in making its revenue goals.

Job Requirements

• Bachelor's Degree Equivalent experience accepted in lieu of degree
• Territory management and sales skills as well as excellent oral, written, listening and presentation skills
• 2-3 years experience sales experience/health related

Job Responsibilities

• Achievement of sales goals through: development and implementation of sales plans; maintaining appropriate activity levels (sales appointments); utilizing highly developed sales skills and current sales techniques; maximizing appropriate networking opportunities; writing and presenting proposals; and being flexible to market and operational demands.
• Maintain customer information and productivity data via the contact database system so that the information is current; reports can be generated as required or requested; you can self manage your activity and results.
• Maintain customer accounts by working in concert with operations to communicate issues and trends, problem solve and, through the use of sales techniques, ensure maintenance of the business for TriHealth.
• Be a resource to internal customers in anticipating and communicating customer needs, market trends, competition, identifying opportunities for new product development or process changes needed to keep or grow business for TriHealth and to continue to support and carry out our mission
• Participate in community or professional organizations that enhance strategic relationships as well as serve the mission and vision of TriHealth.

Other Job-Related Information

• Working Conditions: Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Rarely Lifting

TriHealth SERVE Standards and ALWAYS Behaviors

• Serve: ALWAYS… Welcome everyone by making eye contact, greeting with a smile, and saying "hello" Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist Refrain from using cell phones for personal reasons in public spaces or patient care areas
• Excel: ALWAYS… Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met Offer patients and guests priority when waiting (lines, elevators) Work on improving quality, safety, and service Respect: ALWAYS… Respect cultural and spiritual differences and honor individual preferences. Respect everyone’s opinion and contribution, regardless of title/role. Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… Value the time of others by striving to be on time, prepared and actively participating. Pick up trash, ensuring the physical environment is clean and safe. Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… Acknowledge wins and frequently thank team members and others for contributions. Show courtesy and compassion with customers, team members and the community