Account Executive, Accessibility Sales

Job Overview

This role is essential for driving sales of accessibility and wireless solutions to diverse business, government, consumer, and community customers within a defined market. The primary functions include generating new business opportunities, managing customer interactions, and selling a comprehensive portfolio of solutions to meet client needs.

Job Responsibilities

• Generate new business opportunities and expand sales within assigned accounts to increase market penetration and revenue
• Engage clients through consultative selling to align accessibility and wireless solutions with their specific needs and challenges
• Lead and coordinate customer interactions and partnerships across business, government, and individual accounts to drive sales outcomes
• Develop and implement account strategies to achieve departmental goals and support business growth objectives
• Represent the organization at industry and consumer events to promote accessibility solutions and build stakeholder relationships
• Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience

• Associate’s or Bachelor’s degree (Preferred)
• Fluency in American Sign Language (ASL) (Preferred)
• 2-4 years Sales/marketing or customer service experience (Preferred)
• 4-7 years Four years related work experience or related work experience post high school. (Preferred)
• 2-4 years Selling assistive technology or accessibility services (Preferred)
• 2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)

Knowledge, Skills and Abilities

• Community Engagement Extensive knowledge of Deaf, Hard of Hearing, DeafBlind communities. (Required)
• Account Management Proven track record of effectively managing customer accounts to ensure satisfaction and retention by delivering tailored solutions that meet specific client needs, fostering long-term relationships, and ensuring high customer satisfaction. (Required)
• New Customer Acquisitions Demonstrated success in identifying and securing new customers. This includes prospecting, building relationships, and closing deals to expand the customer base and drive revenue growth. (Required)
• Communication Strong communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
• Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
• Task Oriented Self Starter: Ability to work both collaboratively and independently to reach goals and quotas. (Required)
• Microsoft Office (Required)
• Contract Negotiation Skillfully negotiate terms and agreements to achieve favorable outcomes. (Required)
• Cross Functional Relationships Ability to work with cross functional teams such as legal, QA, customer support and finance. (Required)

Licenses and Certifications

• IAAP Certifications: CPACC, WAS, ADS or CPABE (Preferred)
• Assistive Technology Professional (Preferred)

Total Target Cash Pay Range

$132,900 - $239,700, inclusive of target incentives

Base Pay Range

$79,740 - $143,820

Benefits

Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Talent Development

We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!