Account Director, Ogilvy Health

About the role

The Account Director is a client management team role responsible for managing day-to-day account operations, building trusted relationships, and ensuring the agency delivers work that meets both brand and business objectives.

As a trusted advisor to clients, the agency team, and cross-functional partners, this individual immerses themselves in the brand, developing a deep understanding of brand strategy and translating it into recommendations that are aligned with the brand's vision and grounded in the agency's point of view.

This individual serves as a key connector between client priorities and the work produced across creative, medical, digital, and analytics disciplines, ensuring alignment, quality, and follow-through on execution.

The Account Director partners closely with senior account leadership on complex or executive-level client relationships, while independently owning the brand foundation and day-to-day account management.

Success in this role requires strong client management instincts, sound financial acumen, and the curiosity and energy to bring fresh thinking to every client interaction.

Responsibilities

• Manage client relationships, expectations, and deliverables day to day, ensuring client satisfaction, accountability, and successful project outcomes.
• Learn and apply the full breadth of agency offerings to bring value to the client, serving as an invaluable partner to senior leadership on senior-level client relationships.
• Review creative work to ensure it is on-strategy and meets client expectations, offering clear, constructive recommendations to the team.
• Stay ahead of competitive trends, industry shifts, and client research to deliver forward-thinking points of view to clients.
• Monitor monthly and quarterly financials, forecasts, and budgets, partnering with senior account leads to help the team achieve financial targets and milestones.
• Foster strong collaboration, communication, and interpersonal connection within the team and across departments.
• Contribute to new business efforts, including attending and participating in pitches.
• Proactively grow and retain talent at the agency by managing and mentoring team members.

Requirements

• 8+ years of experience in advertising, with HCP advertising and digital marketing experience preferred.
• Experienced presenter, able to command a room with both small and large groups.
• Excellent verbal and written communication skills, with experience developing and delivering strategic and tactical plans.
• Strong client engagement skills, including proactive communication, meeting management, presentation development and delivery, and responsiveness to questions and issues.
• Solid financial management skills, including experience with project budgets, financial reporting (weekly, monthly, quarterly), and annual SOWs.
• Able to collaborate effectively across disciplines and departments.

Qualifications

• Exceptional looks like...
• Operates as a proactive partner to the client, anticipating needs and bringing recommendations rather than waiting to be asked.
• Stays curious about the brand and the business and lets that curiosity show in every interaction.
• Drives quality and consistency across every deliverable, ensuring the work reflects both the brand's strategy and the agency's standards for craft.
• Sweats the details while keeping the bigger picture in view.
• Collaborates seamlessly across disciplines, pulling in the right expertise at the right time to solve client challenges efficiently and well.
• Builds trust with clients and internal teams alike, strengthening relationships and reinforcing Ogilvy Health's role as an indispensable partner.

Skills

• Client Management
• Financial Management
• Collaboration
• Communication
• Strategic Thinking
• Problem Solving
• Curiosity

Benefits

• Competitive Salary Range: $75,000—$180,000 USD
• Employee Assistance Program (EAP)
• Flexible Work Arrangements
• Professional Development Opportunities
• Health and Wellness Programs
• Retirement Savings Plans
• Employee Discounts
• Work-Life Balance Initiatives

Pay

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

Schedule

Full-time position.