Account Director II Enterprise

Lumen is the trusted network for AI. We’re transforming how businesses connect, secure, and scale in an AI-driven world. By connecting people, data, and applications quickly, securely, and effortlessly, we help organizations move faster and unlock what’s next. At Lumen, people power progress. Our culture is built on teamwork, trust, and transparency, giving you the flexibility, support, and opportunity to make a lasting impact. We’re looking for top-tier talent ready to take on the challenge.

About the role

As an Account Director II, you will identify and develop new Large Enterprise sales opportunities, provide product solutions, ensure customer satisfaction, and maintain positive ongoing relationships to maximize sales for the company. You will introduce company products and services to new and/or existing customers, implement strategic and tactical sales account plans, and develop accurate sales and revenue forecasts while managing quota funnels.

Responsibilities

• Develops and manages relationships with acquired and/or existing customers to gain strategic positioning with decision makers, attain additional business, and retain existing revenue.
• Develops action plans to cross-sell and up-sell accounts to increase overall total customer spend with the company.
• Identifies, bids on, negotiates, and closes new sales opportunities to meet and exceed established sales and revenue quotas.
• Provides comprehensive account plans and strategies to win new business from new and/or existing accounts.
• Demonstrates knowledge of the company's entire product suite, with potential in-depth knowledge of a subset of products and/or services.
• Provides accurate and detailed weekly forecast funnels of identified and proposed opportunities to meet or exceed sales quota requirements.
• Provides input to sales management about trends and changes within the customer’s organization and recommends future courses of action to improve the company’s position with the customer.

Requirements

• 7+ years of industry sales experience.
• Attention to detail with good organizational capabilities.
• Ability to prioritize with good time management skills.
• Demonstrated strong communication, written, and formal presentation skills, as well as proficiency in selling to the close.
• Self-motivated, proactive, results-oriented professional with an ability to work with minimum direction.
• Proficient in MS Office products: Outlook, Word, Excel, and PowerPoint.
• Requires at least 50% or more of time conducting sales activities outside of the office.

Preferred Qualifications

• Knowledge and understanding of the telecom/technology industry's competitive landscape.
• Experience with Salesforce preferred.

Pay

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary by location.

• $115,133 - $153,507 in Colorado.
• $120,617 - $160,812 in Washington.

Individual pay is based on skills, experience, and other relevant factors. Additional questions about our bonus structure (short-term incentives, long-term incentives, and/or sales compensation) can be addressed during the selection process.

Benefits

Lumen offers a comprehensive package featuring a broad range of health, life, and voluntary lifestyle benefits, along with other perks that enhance physical, mental, emotional, and financial wellbeing.