Account Director
About the role
Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. The Account Director will meet monthly, quarterly, and annual sales goals set by the leadership team through aggressive prospecting and selling. This role involves leading the sales process, establishing strong relationships with senior executives, and collaborating with internal teams to deliver customized solutions. The Account Director will drive revenue growth through strategic account management, identifying new business opportunities, and ensuring client satisfaction.
Responsibilities
- Develop and maintain relationships with key decision-makers at major telecom operators, hyperscale data center providers, and cloud infrastructure companies.
- Lead strategic account planning and ensure the delivery of customized solutions aligned with client objectives.
- Act as the primary point of contact for clients, managing day-to-day operations, addressing issues, and providing strategic guidance.
- Identify new revenue opportunities within existing accounts and develop new business relationships within the hyperscale telecom market.
- Drive complex sales cycles from qualification to closing, including solution design, proposal creation, negotiation, and contract execution.
- Collaborate with cross-functional teams (engineering, product, marketing) to deliver innovative solutions that meet client needs.
- Develop long-term strategies for key accounts and align company offerings with clients’ business objectives.
- Ensure client retention and satisfaction while