Account Director

About the role

Real Chemistry is looking for an Account Director to join our growing team! 21GRAMS, a Real Chemistry subsidiary, is an advertising agency born to make healthcare more human. In addition to being the diplomatic face of the brand, both internally and externally, the Account Director accepts the role of manager, liaison, thinker, and problem-solver. They lead broad-based, complex work-streams, are critical to the smooth running of accounts, act as a credible advisor, and have very strong marketing communications experience. The Account Director has mastered communications and project management, has a strong point of view on the pharmaceutical side, and can confidently lead client projects and internal teams, encouraging smart, effective, and integrated solutions while always delivering results and client satisfaction. This position offers the opportunity to become an internal leader while developing strong relationships with clients. This is a hybrid role based in any of our US offices—including New York City, Boston, Chicago, Carmel, Lambertville, or San Francisco—or remotely within the US, depending on team and business needs.

Responsibilities

• Establish and maintain productive working relationships to drive agency success
• Demonstrate understanding and knowledge of key messages, message platform, data, and promotional story for brand and competition
• Develop and align on key agency/client documents that drive success (e.g., Project and Creative Briefs)
• Read and interpret analytics around programming, tactics, and overall brand performance (e.g., metrics, KPIs, goals)
• Negotiate, when necessary, to meet and deliver on client needs while managing agency resources and projects effectively
• Continuously identify new opportunities to make recommendations based on customers, markets, and competitive environments, including corresponding rationales
• Lead by example: exhibit professional conduct while providing ongoing leadership as a role model for the team
• Demonstrate a solutions-oriented approach and collaborate across teams to drive success
• Pursue business objectives while developing talent and preserving the 21GRAMS culture
• Supervise, train, and mentor team members to develop the skills and careers of others by providing guidance

Qualifications

• 5–7 years of advertising experience, preferably in an agency environment
• Pharma/DTC experience
• Social/digital asset development
• Website development
• Data reporting and analytics oversight
• CTV development and production
• Black box experience
• Financial oversight

Pay

$135,000.00–$155,000.00

Schedule

Hybrid role; in-person attendance two days per week required for employees within a one-hour commute of a Real Chemistry office. Employees in regions without a nearby office may work remotely and come together throughout the year for collaboration, culture-building, learning, and team connection opportunities.