Account Director

About the role

We are looking for a hands-on, strategic Account Director to drive client results, lead a team of account members, and guide performance strategy across multiple campaigns. The ideal candidate brings deep client management experience, a strong understanding of user acquisition strategies across both App and Web, and a proven track record leading growth marketing efforts.

Responsibilities

• Own and grow client relationships, becoming a trusted partner to key decision makers and helping them achieve their business objectives
• Support and elevate client performance conversations, including business reviews and campaign wrap-ups, by empowering your team to lead day-to-day while stepping in to drive high-level strategy across digital channels
• Guide the creative and media planning process, ensuring integrated strategies align with client goals
• Identify and drive client growth opportunities through upselling, cross-selling opportunities, and long-term planning
• Build and mentor high-performing teams, providing ongoing feedback, overseeing daily client comms, QA of key deliverables, and media execution
• Serve as a senior point of contact for clients and internal teams, providing visible leadership and handling escalations as needed
• Collaborate cross-functionally with internal teams (Search & Social, Programmatic, Data & Analytics, Creative, Research, Finance) to ensure all work ladders up to a unified vision
• Contribute to agency operations that may cover SOWs, renegotiating contracts, team resourcing, and financial health of your accounts

Requirements

• 8+ years’ experience in digital media, preferably in an agency setting
• Deep knowledge of performance platforms (Google, Meta, TikTok, Programmatic, etc.) and a solid understanding of full-funnel planning
• Proven success managing large, multi-channel accounts and cross-functional teams
• Hands-on experience with new client onboarding and building from the ground up (process, client deliverables, etc.)
• Excellent presentation, communication, and negotiation skills, with experience liaising with clients at senior level
• Demonstrable experience growing revenues and effectively managing budgets/client profitability
• Excellent organizational and time management skills with strong attention to detail
• Familiarity with mobile performance campaigns and MMPs is a plus
• An eye for good creative and how it connects to performance media
• Bonus: you’re tuned into trends and cultural moments and can translate those into brand opportunities

Additional Info

Salary: $130,000-$150,000
Competitive benefits package, including 20 vacation days and 401k match
Summer Fridays: we aim to stop working at 3:00pm on Fridays from Memorial Day to Labor Day
Holiday Break: 11 annual bank holidays, plus Christmas to New Year’s Eve
Flexible working and WFH opportunities: Two days per week in the NY office required
All candidates must have the ability to work in the US; we are unable to sponsor any work visas for this role

Additional Info

M+C Saatchi Group as part of the M+C Saatchi Group, has pledged its commitment to create a company that values difference, with an inclusive culture. As part of this, M+C Saatchi Group continues to be an Equal Opportunity Employer which does not and shall not discriminate, celebrates diversity and bases all hiring and promotion decisions solely on merit, without regard for any personal characteristics.

Group company

M+C Saatchi Group was founded in 1995 and is now the biggest Independent creative agency group in the World. Founded on one core principle, Brutal Simplicity.